To unassign dedicated toll numbers, please contact support.". You want to Unassign a number but the button isn't available, and if while hovering over it, you are redirected to contact Support with the following message: "Default or shared numbers can't be unassigned from the bridge. Troubleshooting The Unassign button isn't available The location that is used above needs to match the contact information of user(s) that is set in the Microsoft 365 admin center. To do this, run the following command: Set-CsOnlineDialInConferencingUserDefaultNumber -FromNumber -ToNumber -NumberType -RescheduleMeetings Replace the default toll or toll-free number for all users who have the number to be unassigned as a default number and start the process of rescheduling their meetings. To see how to do this, click Want to know how to manage with Windows PowerShell? Step 1 - Update users who have the phone number to be unassigned as one of their default numbers If the phone number is removed without updating the users and their meetings, their existing meeting invites could contain a phone number that won't work for joining their meetings.įor the first three steps, you will need to start Windows PowerShell. Because the phone number is changing, it's important to update all users who could have a phone number as their default number (if any) and to update their existing meeting invites before the phone number is unassigned from the audio conferencing bridge. When you unassign a phone number from a conferencing bridge, users won't be able to join any meetings using that phone number anymore. Steps when you are unassigning a service phone number for a conferencing bridge Get-CsMeetingMigrationStatus -SummaryOnly All meetings would be rescheduled once there are no operations in Pending or In-Progress state. Start-CsExMeetingMigration You can also view the meeting migration status. Run the Meeting Migration Service (MMS) for the users who had their default phone numbers changed in Step 2.For additional information, see Setting up the Meeting Migration Service (MMS). If you updated the default phone numbers that are included in the meeting invites for some or all of your users, you can optionally update meeting invites that were already sent to users in your organization before their default phone numbers were changed using the Meeting Migration Service. Step 4 - Update existing meeting invites of users using the Meeting Migration Service (optional)įor the next two steps, you will need to start Windows PowerShell. Audio Conferencing policy settings for toll and toll-free numbers has more information. If no phone numbers are added to the Teamsaudioconferencingpolicy, then the phone number set individually for users via the audio conferencing settings pane will be displayed in Microsoft Teams meeting requests. Toll and toll-free phone numbers added to the policy take precedence over the phone numbers set individually for users via the audio conferencing settings pane. ![]() ![]() You can also set phone numbers by adding them to the TeamsAudioconferencingpolicy and assigning the policy to your users. Refer to Set the phone numbers included on invites in Microsoft Teams. Step 3 - Change the default phone numbers that are included in the meeting invites of users (optional) ![]() Highlight the service toll number that you want to configure as the default. On the left navigation pane, go to Meetings > Conference bridges. If you are assigning a service toll number and you would like to set it as the new default number for your audio conferencing bridge, perform these steps: Only a service toll number can be set as the default number for your conferencing bridge service toll-free numbers can't be set as the default number of your conferencing bridge. The default phone number of your conference bridge defines the caller ID that will be used when an outbound call is placed by a participant or the organizer from within a meeting. Step 2 - Change the default phone number of your conference bridge (optional) On the Edit page, under Assigned to, expand the dropdown and then select Conference bridge > Apply. Select the phone number from the list, and click Edit. On the left navigation pane, go to Voice > Phone numbers. Step 1 - Assign the new phone number to your audio conferencing bridge Except where it's called out otherwise, all these steps must be performed in the Microsoft Teams admin center.
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